Return to Seller within 12 months
Within 12 months (1 year) from date of purchase, products deemed faulty may be returned by the consumer to the place of purchase for refund / exchange subject to the terms & conditions of sale.
Please contact place of purchase for details.
Products cannot be repaired.
Replacement by GPO within 24 months
Within 24 months (2 years) from date of purchase, products more than 12 months old deemed faulty, may be exchanged by GPO directly. Proof of purchase is required.
Products must be in a satisfactory condition and should not have been visibly tampered with. A replacement will not be provided where products have visibly been tampered with or are returned in an unsatisfactory condition.
Refunds will not be provided
Follow the below steps if you wish to request a product replacement by us.